Our standards of service
Here’s what YOU get from US
We strive to give you the best quality and value for each wellness dollar you invest in us. When we are your wellness partners we worry about only one thing, and that is the health and well-being of your employees.
Our service packages always include the following:
Licensed, Professional Therapists: While all of our therapists are licensed and certified, we also require significant experience and knowledge from everyone who wears our logo and stands behind our chairs. Friendly, knowledgeable, experienced and professional staff are the hallmark of our service and brand.
Dedicated Staff: We understand the value of a relationship. It is not reasonable to expect your employees to adjust to a different set of hands every time they get in the chair and is just as unfair to expect our therapists to have the full scope of each of your employee’s physical condition, past injury, range of motion, flexibility, and physiology if we keep changing your therapists. This is why we make every effort to develop long-term relationships between our staff and yours. To establish trust, knowledge and respect in your company for what we do and what we are there for.
Superior Equipment: We will always provide everything necessary to perform our full scope of service. This includes the best massage chairs in the world (Earthlite Avilla II), disposable face-rest covers, sanitizing products, even music to listen to.
Regular Schedules: If we are scheduled, we’ll be there; on time, and ready to work. A regular schedule helps employees plan their chair-time around their day and reserve chair-time in advance to guarantee that everyone gets a chance to utilize our service.
Easy, Straightforward, Sensible Pricing: We do not sell massage in bulk. Each of our therapists works just as hard for every minute they are behind a chair. Their job does not get easier with more hours, in fact, quite the contrary. So why should they earn any less? We can not, in good conscience, place a lower value on their work just because they do more of it. In order to provide the type of service we ourselves would demand, we ask for one consistent rate for every hour of work.
In-House Clinics: While on-site chair massage is highly effective at alleviating localized muscle tension and workplace stress, it is not adequate to treat injuries, musculo-skeletal conditions, or chronic structural issues which require extended bodywork on a table. Our massage clinics are available to treat what chair massage can not. The benefit of a referral is that our on-site therapist can provide our clinic with information about your employee’s condition which the employee may not have the anatomical knowledge to adequately describe. This type of referral can help our in-house clinician assemble a client history to help target our therapy more precisely and with much more positive effects.
Flexible Or Fixed-Term Agreements: Adding ZEN as part of your company wellness program couldn’t be easier. We have both short and long-term agreements available and can augment our staff to your changing needs.
We understand the importance of workplace health and the value of a low-stress environment for increased productivity and long-term job satisfaction. Every time one of our therapists enters your place of business, our reputation is on the line, and we do not leave our reputation to chance. If at any time, for any reason, you are not satisfied with the service we are providing, let us know and we’ll make it right!